Rental Policies & Safety

Starfish Vacations
Vacation like a star…fish 🐠

By booking a property with Starfish Vacation Rentals or using our website, you agree to the following terms and conditions.

1. Reservations & Payments
A $200 deposit is required to secure your reservation.
Your reservation is not confirmed until the deposit has been received.
The remaining balance is due at check-in.
We reserve the right to cancel any reservation that does not meet payment requirements.

2. Cancellations & Refunds
We have a 30-day cancellation policy.
Cancellations made 30 days or more before check-in are eligible for a refund of the deposit.
Cancellations made within 30 days of check-in are non-refundable.
No exceptions will be made outside of this policy.

3. Check-In & Check-Out
Check-in and check-out details will be provided prior to arrival.
Requests for early check-in or late check-out must be approved in advance.

4. Occupancy & Guest Responsibilities
Guests agree to:
Follow all house rules
Not exceed the maximum occupancy
Treat the property with care
The booking guest is responsible for all members of their party.

5. Pets & Service Animals
Pets are only allowed in designated pet-friendly properties.
Service animals are permitted in accordance with applicable laws. Emotional support animals must follow the property’s pet policy.

6. Damages
Guests are responsible for any damage beyond normal wear and tear.
Additional charges may apply for:
Repairs
Missing items
Excessive cleaning

7. Maintenance & Amenities
We strive to keep all amenities in working order. However, no refunds will be issued for temporary outages or issues beyond our control.
Please report any problems promptly so we can address them.

8. Liability
Starfish Vacations is not responsible for:
Accidents, injuries, or illness
Loss or damage to personal belongings
Events outside of our control
Guests assume all risk during their stay.

9. Right to Refuse Service
We reserve the right to refuse or cancel reservations for violations of these terms.

Natural Water Hazards - We want you to enjoy the water safely, so please take a moment to review the following:
Our waterfront properties are located in a natural coastal environment. Oysters and other marine life may attach to docks, ladders, and surrounding surfaces.

Oyster shells are extremely sharp and can cause serious cuts
Guests should use caution when in or near the water
Water shoes are strongly recommended
Do not climb on or handle oyster-covered surfaces
Swim at your own risk.

No Lifeguard on Duty
There are no lifeguards at any of our properties.

All water activities, including swimming and fishing, are at your own risk
Children must be supervised at all times

Pool Safety (Where Applicable)
Some properties include access to private or community pools.
Guests agree to the following:
No lifeguard is on duty—use of the pool is at your own risk
Children must be supervised at all times
No diving unless clearly marked as safe for diving
No running, rough play, or glass near the pool area
Follow all posted pool rules

Guests are responsible for their own safety and the safety of their group while using the pool.

Contact Us
📧 relax@starfishvacations.com
📞 (360)813-8774